Android app video downloads

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I know the app is supposed to work where you download a video over wifi so you don't kill data streaming videos. But I hit my data limit viewing videos I downloaded through the app. Am I missing a step in this? And / or is there a way to specify 480p streaming over non wifi connection?

@john-antone said in Android app video downloads:

I know the app is supposed to work where you download a video over wifi so you don't kill data streaming videos. But I hit my data limit viewing videos I downloaded through the app. Am I missing a step in this? And / or is there a way to specify 480p streaming over non wifi connection?

Thanks for being a member. there's two things that we can do here. I can submit a support ticket on your behalf where the support team will answer me then I can answer you. Or... if you click on CONTACT US at the top right of the screen you can submit a support ticket there and the support team will answer you directly. This would be better in case they need account related information instead. So that is my suggestion that you do this and you'll get more personalized help this way.

With no additional post, I am marking this as solved.