For the last two days I have been unable to access the included Transcender exam questions for the Cisco CCENT course, every time I launch the web application from the IT Pro TV website I get the multiple sessions error.
I have made sure I am not logged in anywhere else, and I have also cleared my web browser cache - but still encounter the same error.
I have contacted their technical support, but I haven't heard anything back from them.
Is this a wider issue?
Thanks
Dan
I"ll check with our team and report back here if I find any additional information. I do believe we're in contact with Transcender to find out if anything has changed but that's the best I can do for now.
Cordially,
Ronnie Wong
Edutainer Manager, ITProTV
*if the post above has answered the question, please mark as solved.
**All "answers" and responses are offered "as is" and my opinion. There is no implied service, support, or guarantee by ITProTV.
@Daniel-Martin We talked with the Transcender team and made a small change to allow for more time in the authentication process. We hope this curbs this error. Please let us know if it continues. thanks!
Angie
angie@itpro.tv
With no other responses, I've marked this as solved.
Cordially,
Ronnie Wong
Edutainer Manager, ITProTV
*if the post above has answered the question, please mark as solved.
**All "answers" and responses are offered "as is" and my opinion. There is no implied service, support, or guarantee by ITProTV.
