Pratice Exam Issue

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Greetings
I would like to thank you guys for an excellent product so far and I'm looking forward to your new courses that are in the pipeline.
One of the main clinchers in using your service was having access to the MeasureUP! practice exams, and that's were I'm having a nagging issue that's the only blemish so far and its pretty annoying.
I'm been studying for the CompTIA A+ 801/802, I have two different systems currently. One is a MacBook Pro and the other is a Windows 8 Pro desktop. Both machines have Firefox and Chrome installed.
The 801 part of the MeasureUP practice exams worked flawlessly but the 802 practice exam has some weird simulation's (different than the 801) and that fail to run on the MacBook Pro with Firefox but run somewhat what on Chrome(Mac) with weird issues. The main issue on Chrome (Mac) is that the dialog boxes will not allow me to enter any info into them. So if I would like to choose study mode and decide that instead of 100 questions I rather have 25 questions or try to tell it that it should pick out questions that I haven't seen before or got wrong it will not work. My desktop Windows 8 machine with Chrome works great. I have called MeasureUP! Tech support and they have no answers outside of well its only suppose to work only on a PC with Chrome and only verified with an older version of Chrome to boot. The specification's on the MeasureUP site list Safari, Firefox, and Chrome on the Mac as long as you have Silverlight installed and on Windows IE, Firefox, and Chrome. CenterPort which owns MeasureUP has stated the previous. I hoping that you guys might know of or get MeasureUP to come up with a work around to this issue. I would prefer to run the practice exams from my Mac as intended. It easier to lug around my laptop than my desktop.
Adam

Adam,
I just went to measureup's website and support page at http://www.measureup.com/FAQs/TestDelivery_SysReq.aspx. I hate to say it but I found no mention of support for MAC at all. I wanted to check because I wanted to make sure we were looking at the same specifications.
If they did claim a support of a browser on Chrome it's disappeared now. If they still had it up, we have a chance to push the issue with them.
The other suggestion that might be possible is for you run bootcamp with a Windows environment. Please post the link of the page you were looking at for the support of Safari and MAC from MeasureUp and I'll call them when I get in on Monday and see if it's just been changed and if they plan on doing MAC and safari support in the future.
Cordially,
Ronnie Wong
Host, ITProTV

I guess going back and forth on various sites I might have misread the Mac support. I did try to run Firefox and IE(x86, x64) on my Windows 8 Pro desktop and the exam will not run on either of them, They reference the chrome frame plugin on the system requirements and that might be why they don't work since the plugin has been retired by Google.
On my Mac I'm running a Windows 8 VM right now so its just a mild inconvenience, but its just weird and was hoping that maybe a mild tweak would fix or something that i might have missed was causing an issue. I do hope that they work on supporting Mac's in the near future. Thanks for getting getting back to me.
Adam

Adam,
This morning we tried this on a MACBook running 10.9 to get the measureup to run on Chrome 35 and Safari and we were able to do both. The only requirement that we ran into was to install Microsoft Silverlight for MAC. We found we could connect, launch and started an exam without any additional plugins.
So I would go to microsoft's site and download the silverlight install for MAC, then login to measureup with safari and try and launch an exam.
Cordially,
Ronnie Wong
Host, ITProTV

You were able to get the CompTIA A+ 802 exam to work on Safari? and were able to customize study mode on Chrome? I have a small video of the error message and a bit of system info if you would like to see it.

Yes, we can try at our end.
thank you!

Thanks for the quick replies, I just want to lay out a few things. The CompTIA 801 practice test runs fine. The 802 practice exam is where the issue is currently.
My MacBook Pro is running OS X 10.9.4 (Maverick)
The following are installed:
Microsoft Silverlight 5
Firefox 30
Chrome 35 (also had Ver. 36 beta at one point)
Safari 7.0.5
Firefox 30
No matter what I do the 802 fails to run correctly, even went as far as spoofing about five different user agent types.
Chrome
I managed to get the 802 to run but it will not allow me to modify any of the text box options. Leaving everything in its default the exam runs fine. I tried changing the user agent to Chrome Windows but the issue persists.
Safari
On Safari if everything is left as is the exam fails to run stating that I should run IE or Chrome. I decided to put Safari in to developer mode and switched the user agent to Chrome Windows and it works flawlessly . So I'm going to stick with this options for now. I'm really interested in seen if I'm the only lucky person to experience these issues.

I, too, had issues with FF. Jumped over to Chrome and it worked. Once I noticed it was Silverlight, I let out the proverbial 'ugh' and chalked it up, for what it was. Went on and played with my practice tests and enjoyed. The wrong tool, for the right application, for the right job.
Silverlight? (yesterday's technology tomorrow!) really? REALLY? HTML5!