How to troubleshoot a vertical line of green pixels on a laptop's display?
Hello,
I am watching the videos about displays in CompTIA A+, and it reminds me of an issue a friend of mine had some time ago with his laptop's display. He told me that suddenly when he booted the computer a vertical line of green pixels appeared on his laptop's screen. Where does that come from?
This could be one if not a combination of issues: For the LCD display to work, we need to check the graphics card, driver, proper screen working and cable connecting screen to system board.
You would need to systematically isolate the issue, if you've got the proper driver, it won't be the issue.
Plug an external monitor in to see if the same green line appears. If it does, then it's not just the LCD screen. If it only appears on the LCD, then it's either the screen or the cable that connects it to the board. You can try applying a steady pressure to the line it see if green disappears, the monitor may not be the issue.
You may have to check to see if the cable between screen and systemboard is kinked, damaged or loosened. This requires you to possibly take apart the laptop.
This is just my opinion, other's may have more insight in this than I do, I hope they chime in!
Cordially,
Ronnie Wong
Edutainer, ITProTV
**if the post above has answered the question, please mark the topic as solved.
I would start with upgrading the BIOS, Video Drivers, Chipset drivers for your OS. Check the refresh rate and display size is fine. When you first turn on the laptop do you see any dead pixels on the black screen? Could be a power supply issue causing it or a bad motherboard with onboard video.
Make an Ubuntu Live Boot CD or USB drive and boot it. Let it find the hardware. See if the green line still appears.
