I signed up for the premium membership for the ITIL Practitioner course and I'm facing the same problem as others from June:
- The toolkit full of templates is still not attached to the course. I checked the handouts and episode 2-8 folders from the zip.
- The worksheets/exercises provided for each episode are not helpful. It's just a list of questions without the correct answers so I have no idea if i'm right or wrong. Impossible to learn without the answers.
Please let me know if this will be addressed and when.