iOS App & Web Course Syncing

James Schickley

Good Morning,

I've finished a few videos on the ITPro.TV iOS app and noticed when I logged into the web client that the courses are not syncing and showing viewed. The web version is reflecting passed view dates for when I viewed the videos on the web, not the app.

Are there different databases being used to store progress? It's just a minor quality of life issue and nothing to big but didn't know if this was intended or a bug.

Thanks!

Angie

@James-Schickley Hi James - this is not the expected behavior and the 2 platforms should show the same progress. Can you reach out to our support team via the chat feature so they can look at your account, please? You can also email them at support@itpro.tv. Thank you!!