My 12 year old desktop computer crashed. I had two hard drives installed on the computer; one for the OS and one for the data. I removed the 2 T hard (data) drive and placed it in a hard drive docking station connected to a new desktop running Windows 10 to retrieve data. Windows 1o recognizes the drive but will not read contents therefore I cannot retrieve data. When I try to open the drive to read the data I keep getting an I /O error message.
Can someone help me solve this problem?
Is there some way to retrieve this data?
Hard drive problems - help needed
Hello, John. I'm an IT professional and do data recovery. Your best option is to get a copy of the program SpinRite from grc.com. It has the ability to restore the drive to a readable state. If you are successful in doing that, I recommend that you backup your data and then begin using a different hard drive. The program is $89, but it's possible you can find someone near you who has a copy who can do this for you. -Dan