Logged in to complete my training program but my progress library is not loading. I cannot access any of the learning modules.
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Itil4 Foundation Progress Bar...Blank like its trying oload
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This post is deleted!
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Hi Brian,
In order to access this course, you'll need to purchase an exam voucher from PassionIT Group which will include an access code to unlock the videos.
Head to their page here, https://itprotv.passionitgroup.com/, and select the certification exam. Once you purchase the exam voucher, PassionIT Group will process your request and send the access code within 24 hours to your email.
You can find more information on the certifications and discounts offered through PassionIT Group in the below article, but let me know if you have any other questions after reviewing!
https://help.itpro.tv/en/articles/4228401-peoplecert-exam-voucher-requirement.
Ben Cooper
Customer Success Leader
ben@itpro.tv -
I signed up with IT Pro TV to watch this course, and now it's just gone? Where is the announcement explaining what change was made? I can find no information on this site other than this post on what is going on.
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Yes, I was surprised too. I've purchased one year access because I've planned to pass some of Axelos exams and to learn some of courses. So after 1st of August ITPRO.TV has blocked access to opened courses. IT's very strange because we've purchased access BEFORE rules takes place.
Why you have blocked access for "old" students, not only "new" ones?
By the way I've passed ITILF, OSA exams and have completed RCV course but right now I have no any access to courses. I try to receive codes from passionitgroup but they send me to itpro.tvBy the way itprotv.passionigroup.com account differ from passionitgroup account, so I can't see full history of my purchases
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please submit this to support@itpro.tv for the quickest response to your question on this issue.
Cordially,
Ronnie Wong
Edutainer Manager, ACI Learning [ITPRO]
*if the post has answered the question, mark as solved.
**All "answers" and responses are offered "as is" and my opinion. There is no implied service, support, or guarantee by ITProTV.