Hello. I am finding the ITIL Practitioner exercises a bit confusing (these are the files I extracted from the ZIP file downloaded to my computer). I cannot find information as to which order the exercises should be completed in (and which exercises should be completed before and after which video episodes).
Also, is it possible to access completed exercises so we can see the right answers for these exercises? Without access to an answer key, I don't know how to determine whether I've done the exercises correctly. Please advise.