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Getting this error code on a couple of my PCs when trying to playback video from the site. I've tried using Chrome, Firefox, Opera, and Edge. Still get the error in all 4. Restarted the computer several times. Can play videos from Youtube and other sites fine. Everything seems to play ok on a VMWare machine I'm running, just having issues on physical machines one with an AMD gpu and the other with an nVidia.
Same issue for me on my AMD machine. Seems like this just started the other day, before that videos were playing fine. Any word on why its not working?
I had the same issue (and the IOS app was crashing). Working with the support team, we found that my pi-hole was blocking certain sites which host content. Once I whitelisted all the sites, I stopped having issues.
Ha, I completely forgot about that as I have a Pi-Hole as well. I should've checked that first. Oddly, I haven't made any changes and its now working fine, so either way I think we got it figured out moving forward.
@116,
Officially, please reach out to support using the chat bubble. You can receive direct help there.
Cordially,
Ronnie Wong
Edutainer Manager, ACI Learning [ITPRO]
*if the post has answered the question, mark as solved.
**All "answers" and responses are offered "as is" and my opinion. There is no implied service, support, or guarantee by ITProTV.
@Tony-Campbell , Officially, please reach out to support using the chat bubble. You can receive direct help there.
Cordially,
Ronnie Wong
Edutainer Manager, ACI Learning [ITPRO]
*if the post has answered the question, mark as solved.
**All "answers" and responses are offered "as is" and my opinion. There is no implied service, support, or guarantee by ITProTV.
@SIMON-TAPLIN, Officially, please reach out to support using the chat bubble. You can receive direct help there.
Cordially,
Ronnie Wong
Edutainer Manager, ACI Learning [ITPRO]
*if the post has answered the question, mark as solved.
**All "answers" and responses are offered "as is" and my opinion. There is no implied service, support, or guarantee by ITProTV.
