Video Playback Disruption

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Hello,

I am experiencing disrupted video playback.

I am using Avast Browser on a Windows 10 system.

This video illustrates what I am experiencing: https://www.youtube.com/watch?v=Cwg8J-7iTgQ

I see many javascript errors in the console. Here you can see the logged information (I was unable to post the code here becasue of the character limitation: https://drive.google.com/file/d/1vv46ZchRz32otYhopcNH4JPWprXA0daO/view?usp=sharing

I published this YouTube video to show the javascript errors issued in the browser's console drawer: https://www.youtube.com/watch?v=eQdpW-bK0Jc

Here you can see the browser's console drawer network information .har version (It is too much text and I was unable to post it here): https://drive.google.com/file/d/1jWXLOWnOy4Jr96XwqNjdbpJbkYebqH1i/view?usp=sharing

This video shows the browser's control drawer network information: https://www.youtube.com/watch?v=l7Fd6zUTfC0

What could be the problem?

@Veronica-Cisneros,

I have forwarded this post to our member services team. For a direct and personalized response, please use the chat bubble on our site, they will help.

Hi @Veronica-Cisneros ,

The Avast browser is not one of our supported browsers and may have additional security measures impeding your ability to use our site. We recommend using Google Chrome or Mozilla Firefox for the best experience when browsing out site. You can read more about supported browsers and OS for our site in the article attached below

https://help.itpro.tv/en/articles/679096-browsers-and-os-supported-by-itprotv