I always hear about this word( framework) what does it mean/
Hi @Marco-Salameh ,
In the world of IT and other industries there is a differentiation between what is called a framework and a standard.
Frameworks are considered generally accepted best practices, sort of like a model that you can use to develop something that is closely aligned to those best practices. Some well-known frameworks are ITIL, COBIT 2019, PRINCE2, etc. They are typically non-prescriptive and don't have any requirements to follow them exactly.
A standard on the other hand is something that is enforced. Typically associated with the International Organization of Standards (ISO), these are mandatory requirements in order to be certified against that standard. Some common ones are ISO 9000 series, ISO 20000 (ITSM), ISO 27001 (InfoSec).
Hope that helps! Let us know if you have any more questions or need any more clarification.
Thanks for your reply, it is clear .