Unsolved Windows Update Issue

---

Hi,

I have recently builted a new Windows 7 image on the WDS server, but I having the issue installating 10 particulars Microsoft Office Update once
the image is deploy on the PC.The users are becoming frustrated because they have to wait 15 minutes every morning thoses updates trying to install but
at the end thoses 10 updates are still not able to install.At least,they can continue to work once they logged but every morning they have to do the same thing (wait 15 minutes every morning thoses updates trying to install

I know I have to rebuilt a new image with all the updates before putting it on the WDS Server but right now I would like to figure out a solution for thoses laptops I already installed instead
of reinstalling them, that a lot fo work!

Thanks for you help!

Wilfried,

@Wilfried-THIAM,

Please help by providing the version of office you're using and some of the update #s that are not installing?

Normally, these symptoms can be problematic in a couple of ways:

1. The office install may need to have it run an online repair. Sometimes there is a corruption on an install. It does happen...shouldn't but can.

2. This could be an activation issue. Before updating, make sure that office is activated before they run the update.

But the above request information may be of more pinpoint help to you.

p.s. also check the event viewer for an event ID number associated with the failure! thanks!