I just wanted to post here that William did figure out his issue. It was certificate error.
I think he and I exchanged messages for about a day and a half but he's kept at it until it was fixed! I danced around every issue but the one that it was. His persistence is the key here that fixed it.
It's really frustrating when you realize something as small as a certificate could hold up the entire process of getting connected...I'm with William on this one. But I, like William will not ever forget this one! whew. Way to go, William!!!
Edutainer Manager, ITProTV
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