Topics that don't fit in to the other categories
DevOps Foundation question (Jo Peacock or Vonne Smith)

Hi Jason,

In terms of 60 hours study, what you're looking to study is complementary material. I would start by watching at the Agile fundamentals course and refresh yourself on the new ITIL 4 Foundation course. This will not only give you more than the recommended 60 hours of self-study, but will also give you a background into the areas that DevOps seeks to integrate: Development and Operations.

You'll find that the ITIL 4 foundation will give you a great background into DevOps as it embraces the concepts of Service Value System and Value Chains, combined with the guiding principles based on the ITIL Practitioner volume.

If you have any questions whilst you're studying - I'll be happy to help!

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A+, Network+, IT Fundamentals

CompTIA IT Fundamentals+ Study Group

Good afternoon all, I am currently studying for the"Comptia IT Fundementals" exam and have just completed training, is there any other resources you would suggest for me to use to prepare for this exam? I am hoping to get the certification by the end of this month as I start my new IT career in September.

Many Thanks,

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CCENT, CCNA Routing & Switching, CCNA Security


Let me know...sometimes I believe I'm clear, when I'm not.

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MTA, MCSA Windows 8, MCSE Windows Server 2012
MCSA 2016 Windows Containers

Thanks Mike and Adam . Both were a big help for me.
that MCSA exam is brutal there is so much and MS doesn't make it easier with how they word their questions.

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Security+, CASP, CEH, SSCP and CISSP
Which appliance for Snort and pfSense in SMB?


Great question.

On pfSense, the default setup is that on the WAN port, all traffic is denied unless explicit allowed. This allows for Whitelisting. Only opening port from the outside IF needed.

Most firewalls, including pfSense. They are stateful firewalls which means that only traffic that was requested from the inside to the destination will be allowed as well as the return traffic.

The only rules essentially that you must set then is if you want to block some type of traffic from going out and making a request. Thereby, also blocking returning traffic as well. E.g. blocking facebook during work hours.

You may have to gather a list of sites that you definitely want allowed...make sure those are not blocked. Then block only traffic you don't want someone to be able to make a request to.

You can use many different tools to do this but I would begin simply and see if the rules are enough. If not, then use additional tools as what you've mentioned.

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Test Link Locations?

@Ronnie-Wong Thank you for the reply. I did manage to find the test again and take it using the code on the bottom for a non-proctor test.

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IT Service Managment

Question For Jo Peacock re Certification Advice

Hi Ralph,

Congratulations on your ITIL4 Foundation result!! Thank you ever so much for the feedback too.

The ITIL4 qualifications will continue to be "drip-fed" over the next 6-9 months, with the first release at the beginning of October for the ITIL Expert "bridge". If you already have an ITIL 3 (2011) Expert qualification you will be eligible for this course. Further modules will be available from November.

My advice on a career path would be to start with DevOps Foundation and then the Agile Foundation courses / exams. From there you can build to Agile Scrum Master (not a huge jump from the Foundation) and the DevOps Professional certifications.

In order to take the DevOps Professional exam you will need to take the DevOps Foundation qualification 1st.

Lean looks at process improvement, and will be useful to you in your career, however in order to define and improve a process you have to 1st understand the processes you require. This is where ITIL and Agile experience is required. I would recommend looking at Lean after you have gained accreditation with the other qualifications.

Good luck with your qualification path, and please let me know if I can help with anything!


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AWS, Amazon Web Services, Cloud Services

AWS practice tests

@Matthew-Horvay Apologize for the delayed response - somehow I missed your post. We have both the the SysOps and Solutions Architect Kaplan exams attached to our courses. We do not have access to any others as of now. When we do, we will make them available. Thanks!

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