Please submit this a support ticket to
CONTACT US This will get to the support team directly and make sure it's logged and taken care of directly by them.
You can post here but you may have to wait for an answer. At the earliest, I could submit the ticket for you. The support team would answer me then I would have to answer you through the forums. You'll get the best and direct help if you submit and take me out of the middle!
Edutainer Manager, ACI Learning [ITPRO]
*if the post has answered the question, mark as solved.
**All "answers" and responses are offered "as is" and my opinion. There is no implied service, support, or guarantee by ITProTV.