Unable to download courses on either Website or Android App
Hi guys,
I am a premium member but when I go to say https://itpro.tv/course-library/mcsa-windows-server-2016-70740/download-course/ it does not show the tickboxes to let me select episodes to download.
The Android app is also missing the download button.
Essentially both methods that this guide THIS GUIDE lists are non-functional on Chrome, Firefox, Edge and IE.
I raised a ticket with support last week but am yet to hear anything back
This is what i get.
Also the download this course button disappears seconds after loading the page, leaving you with just this.
I'll let our team know...but also please submit a support ticket to our system to log the issue too! thank you!
Cordially,
Ronnie Wong
Edutainer, ITProTV
*if the post above has answered the question, please mark the topic as solved.
**All "answers" and responses are offered "as is" and my opinion. There is no implied support or guarantee by the ITProTV team.
@sean-raynor HI Sean - Thanks for watching ITProTV. I followed up on the support ticket you submitted and I found Sarah's response. Unfortunately, it may have gone to your junk folder in your email. Downloads are available to our annual members and that is why you are unable to utilize this feature. Please let us know if you have any questions. Thanks!
Angie
angie@itpro.tv
