ITIL RCV Exam Taking Tips

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I am studying for the ITIL RCV exam and was looking to talk to anyone that is in the same boat or anyone that has taken the exam. I took ITIL Foundations V3 and passed no problem after studying for about 20 days or so. I have the E-Learning but cant seem to find the sample paper he refers to downloading so I went to Axelos website and downloaded a Intermediate sample paper and hopefully its similar. My daily job is a change manager and most of this is right up my alley except the fact that I don't handle change on a corporate level and my processes are a little less structured meaning if someone at the top wants something it gets done and then a change request is submitted after to provide record of the work done. So here and there, some things in the training aren't applicable to the way I do things at work and I'm trying to get away from relating the training to my daily work. Any tips on taking the test would be greatly appreciated!

-William

Hi William,

I wanted to leave it for a couple of days before replying in case anyone wanted to jump in and give their experience of the RCV exam specifically from a student perspective.

The materials for our ITIL v3 content was provided by our partner Passion IT, and they do use the official ITIL materials from Axelos so you should be able to follow the same sample paper as in the series episodes.

RCV examines IT change from more of a strategic level; for material relevant to the operational processes I would recommend the Service Transition series for you.

It is important to remember that you are going to be tested on the ITIL core publications, so whilst tying concepts into your daily routines will assist help you with context, it's important that you not be distracted by your daily routines during your exam.

We do have an exam hint & tips episode on youtube specifically aimed at ITIL exams that you may find helpful: https://www.youtube.com/watch?v=jTNLSyKtOR4

If you're looking for peer guidance, Quora may be a good forum to ask for opinions.

Good luck with your exam!
Jo

Jo,

Thanks for replying.
I did take the ITIL V3 and passed and now I'm taking the ITIL RCV. There is supposedly a practice test that is downloadable from the lessons but I cant find this as I have downloaded all the downloadable content from the RCV E-learning. Any help would be greatly appreciated.
-William

Hi William,

We work with our partners Passion IT for our ITIL content. All of the materials we received from them is in the downloadable resources. Axelos does have a sample paper which can be found:https://www.axelos.com/certifications/itil-certifications/itil-intermediate-level/release-control-and-validation You will need to create a member profile, but all framework sample papers plus supplementary materials are available on their website.

Thanks very much, and good luck with your test!
Jo