Hey! So I noticed that the ITProTV IOS app (iPhone/iPad) can be installed on the new M1 Macs, which is great. Unfortunately, trying to play any video content immediately crashes it. While I understand it was never originally developed for the new unified platform, now that Apple Silicon is a thing and will only continue to be more popular, I was hoping that you could fix this so that it works on Macs too. I know we can just use the website, but it would be nice to use the app instead. Thanks!
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IOS App on M1 Macs
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Though I'm sure that we're working on it please submit this question to our Member Services team who can best address your account, site and additional questions like this one. You can reach out to them through the on-site chat, email via support@itpro.tv or call (352) 600-6900."
This will allow us to officially log the question and insure that it will be addressed properly.
Cordially,
Ronnie Wong
Edutainer Manager, ITProTV*if the post above has answered the question, please mark as solved.
**All "answers" and responses are offered "as is" and my opinion. There is no implied service, support, or guarantee by ITProTV. -
Has there been any movement on this with the team @Ronnie-Wong ? It's been over 5 months since this was last bought up here and the app still crashes.
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Please contact support via the chat bubble on our site. I know it wasn't too long ago an update was released but I'm not sure of the progress. They would know for sure.Cordially,
Ronnie Wong
Edutainer Manager, ITProTV*if the post above has answered the question, please mark as solved.
**All "answers" and responses are offered "as is" and my opinion. There is no implied service, support, or guarantee by ITProTV. -
just a reply from our Software Engineering team and for that particular issue there is no workaround for that issue right now.
Cordially,
Ronnie Wong
Edutainer Manager, ITProTV*if the post above has answered the question, please mark as solved.
**All "answers" and responses are offered "as is" and my opinion. There is no implied service, support, or guarantee by ITProTV.
