Hi Chris,
Do you think that there is an intermediate course that would help with understanding ITIL v4 Fundamentals?
I ask because I'm looking at doing multiple ITIL courses, and since the vouchers are good for quite some time, I could obtain access to an intermediate course before writing the Foundations course for the purpose of securing a good passing grade. So if the answer to the above question is "yes", which intermediate course would be best?
Thanks.
Hi @MichaelS
So sorry for the late reply as I've been teaching lots of ACI classes. When you say, "Intermediate" course, I'm assuming you are speaking of the ITIL 4 Specialist/Strategist courses and not the older ITIL 2011 Intermediate courses.
The ITIL 4 Foundation course will give you all you need to pass the Foundation exam. Adding the "Intermediate" level courses to what you watch would probably not be helpful. Here's why.
The Specialist courses assume you have the ITIL 4 Foundation knowledge so they skip right over anything that is foundational.
The Specialist courses will concentrate on several Practices that aren't covered in the Foundation material.
So I recommend watching the Foundation videos in their entirety and use those practice exams (Sample papers) that are downloadable for you to prep for the Foundation/Fundamentals exam.
Hope that helps!
Kind Regards,
Chris Ward - ITPro.TV
*if the post above has answered the question, please mark the topic as solved.
**All "answers" and responses are offered "as is" and my opinion. There is no implied support or guarantee by the ITProTV team.
Thank you Chris.
