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    Gary Makely

    Hi David,

    The ITIL Foundation course available on ITProTV is an excellent resource with a pass rate of greater than 98%. To supplement this course, the "Passing your ITIL Foundation Exam" book and the "ITIL Foundation Pocket Guide" are two excellent complements to the course. Both of these are available through PassionIT Group in Adobe Digital Editions format.

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    Gary Makely

    Hi Shree,

    Congratulations on passing your ITIL Intermediate Lifecycle: Service Strategy (SS) Exam and your ITIL Intermediate Capabilities: Service Offerings and Agreements (SOA) Exam. Great Job!

    We appreciate your feedback and observations and will take your input into consideration as we look to make improvements in the future.

    Again, congratulation on achieving this significant milestone.

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    Gary Makely

    In the event that you have any issues while making the change, please feel free to contact me:

    Gary Makely
    PassionIT Group
    grmakely@passionitgroup.com

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