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  • J
    James Parsons

    The retirements affect a number of courses on your Course Request page, including:

    Retiring:

    • AZ-100: Microsoft Azure Infrastructure and Deployment (released July 16, 2018, retiring May 1, 2019)
    • 70-695: Deploying Windows Desktops and Enterprise Applications (retiring March 31, 2019)
    • 70-773 Analyzing Big Data with Microsoft R (retiring June 30,2019)
    • AZ-302 Microsoft Azure Solutions Architect Certification Transition (released September 24, 2018, retiring June 30,2019)
    • MB2-715: Microsoft Dynamics 365 customer engagement Online Deployment (retiring June 30,2019)

    I don't see the following requested courses on Microsoft's exams page:

    • 70-398 Planning for and Managing Devices in the Enterprise
    • 74-409 Server Virtualization with Windows Server Hyper-V and System Center
    • 70-696 Administering System Center Configuration Manager and Intune...
    • 70-686 Supporting Enterprise Desktop
    • 70-415 Remote Desktop Services

    posted in General Discussion read more
  • J
    James Parsons

    @Justin-Dennison66 said:

    With regards to upcoming cloud courses, we are currently looking at recording the following courses:

    • AZ-100: Microsoft Azure Infrastructure and Deployment
    • AZ-101: Microsoft Azure Integration and Security

    I see on Microsoft's website that the AZ-100 and AZ-101 are scheduled to retire on May 1. Am I missing something?

    posted in General Discussion read more
  • J
    James Parsons

    Amazon just released a new AWS Certified Machine Learning - Specialty certification a few days ago. With the growing impact of AI (actually machine learning), I'm guessing it will be quite popular.

    Here's the announcement.

    Here's the main page for the cert.

    posted in Amazon read more
  • J
    James Parsons

    I like the slightly redesigned Course Library page. I especially like that Project Management has been separated from Service Management. The combined category had too much stuff in it. I also like that CompTIA Project+ is listed under Project Management now, when before it wasn't.

    Improvement recommendations:

    "Legacy" really isn't an intuitive name for that category. I think it should be changed back to "Legacy Courses".

    Given the growing popularity of DevOps, I recommend creating a DevOps category. List Accredited DevOps Professional, AWS Certified DevOps Engineer, Docker, Git, and Ansible under that category. Puppet and Chef are two of the most requested courses on the Course Request page. If you ever get around to recording those courses, they could get listed under DevOps as well. Right now, someone interested in DevOps has to hunt all over for the relevant courses.

    By the way, AWS Certified DevOps Engineer - Professional is missing from the AWS category.

    My Recent Courses should list more than just three courses — perhaps 10 or so. I jump around examining the various courses so much that a listing of only the last three courses I visited is pretty much useless.

    I think an important design opportunity was missed. Right now there are 35 categories (including "My Recent Courses"). That's a lot to look through. I think there should be three tabs at the top of the page titled something like "Certification Provider," "Skill Category," and "Job Role." A course like PMP would then get listed under PMI under the cert provider tab, Project Management under skill category tab, and Project Manager under the job role tab. This would reduce visual clutter while allowing users to search for courses using the categorization system (cert provider/tech skill/job role) most relevant to them. Each course should be allowed to be associated with a single certification provider, multiple skill categories, and multiple job roles.

    Example:

    Certification Provider tab

    • CompTIA
      -- Project+
    • PMI
      -- PMP

    Skill Category tab

    • Project Management
      -- Project+
      -- PMP

    Job Role tab

    • Project Manager
      -- Project+
      -- PMP

    posted in General Discussion read more
  • J
    James Parsons

    Things were mostly good for me this week, so I wasn't about to complain to @Ryan-Earls about fixing the wrong problem (i.e. nobody was complaining about the live stream). But today I again got the "Can't connect to video service" error message immediately upon launching the Roku app.

    Again, this error message appears immediately upon launching the Roku app, not when attempting to watch a video.

    posted in General Discussion read more
  • J
    James Parsons

    Out of curiosity, what is the difference between the two CASP courses listed under Legacy Courses?

    The description for both of them says they cover CAS-002.

    posted in CompTIA read more
  • J
    James Parsons

    @Ryan-Earls said in courses unavailable on roku and fire tv:

    We have been working diligently to restore our live stream issue on these 2 apps. It is working on the desktop/mobile browser experience. At this time, we have reached out to our streaming service and are continuing to resolve this as soon as possible. Thanks for your patience!

    I don't watch the live stream. I can't speak for the others in this thread, but the problem I'm experiencing is NOT a video playback problem. There's a problem with getting a listing of courses and a listing of videos for a particular course.

    posted in General Discussion read more
  • J
    James Parsons

    I've been getting connection issues since about Monday (March 4, 2019). At first I thought it was only my Roku experiencing a problem, but I'm also getting problems on iOS.

    I have rebooted my Roku, my Wi-Fi router, and my Fios modem, but the problem persists. The problem is recurring, but not consistent. I don't get problems with other services, like YouTube or Hulu.

    I sometimes get this error message as soon as I start up the ITPro TV Roku app:

    alt text

    If I don't get the above error message, then I sometimes get this message when trying to get a listing of content:

    alt text

    Sometimes, instead, the Roku app is just slow and says "Retrieving..." for 10-30 seconds.

    On iOS, I don't get error messages. Instead, sometimes it's just dog slow getting a listing of courses and/or course content.

    On both Roku and iOS, I sometimes only get a partial listing of a course's content.

    I don't experience any problems actually playing video.

    Since I signed up for ITPro TV two months ago, the servers have felt slow, but this past week is the first time I'm getting actual errors.

    Based on the symptoms I've experienced, if I worked at ITPro TV I would first check for database performance issues, then I'd check for web/rest server performance issues.

    It seems like ITPro TV's servers are overloaded when trying to retrieve course metadata, which is likely sitting in a relational database. That's why I'd check database performance first. It feels like the video content sits on an entirely different server—perhaps Amazon S3—because the video streaming has no problems whatsoever.

    posted in General Discussion read more
  • J
    James Parsons

    The ITIL 4 course is now published, so I think this question is solved. I don't have enough privileges to mark it as solved.

    posted in ITIL read more